Service Now Developer

Extensive experience in working with the below modules in Service Now

• ITSM modules(Incident, Problem, change)
• Service Catalogs
• Service Level Agreements
• Integrations
• Event Management

Experience in the below modules will be a plus point

• Performance Analytics
• Service Portal
• Virtual Agent
• Natural Language Understanding.

1. Excellent scripting skills.
2. Extensive experience in working with business rules, client scrips, Import sets, Notifications, Scheduled jobs etc.
3. Should be well versed with the Service Now Architecture.
4. Extensive experience in working with Service Now Administration
5. Extensive experience in Integration third party Applications with Service Now.
6. Ability to handle any development/administration/Integration request independently.
7. Ability to gather requirements from the client and prepare a high level and low level design and pass it on for development.
8. Ability to troubleshoot any issues and provide solution for the same.
9. Propose solutions to the client requirements.
10. Provide improvement ideas to the client.
11. Ability to coordinate with the offshore Development and QA team to complete any requests from the client.
12. Well versed with the Service Now best practices.