Reporting to the Graphic and Digital Design Manager, the Graphic and Digital Designer is responsible for supporting the execution of graphic and digital communication strategies in close co-operation with Development and Communications staff that support Fenway’s mission and the work of its various departments and divisions.

Representative Duties:

1. Web Design & Development

• Design and develop front-end web collateral using HTML, CSS & JavaScript
• Maintain websites using a variety of content management and software systems, including but not limited to Convio, and WordPress web management platforms.
• Design and develop online communications, marketing, event and fundraising campaigns in conjunction with other Communications staff.
• Perform time-sensitive updates to online content
• Create email communications pieces according to established deadlines
• Create & Implement new modules, features and UI improvements as needed
• Create online advertising banners for Fenway programs, services and research studies
• Design and implement content for Fenway websites, including microsites & landing pages for different programs across the organization
• Maintain a working knowledge of web best practices and emerging technologies.

2. Graphic Design

• Prepare design concepts, and layouts based on the needs and direction of various stakeholders
• Illustrate charts, graphs, and infographics using appropriate techniques
• Acquire and Catalog appropriate stock images to supplement Fenway’s existing image library
• Provide general graphic design support as needed
• Generate still and animated graphics for use on electronic publications, including Fenway’s various web sites and email communications
• Generate print-ready files and coordinate file delivery with print vendors
• Review and provide feedback on printed proofs
• Manage internal client needs and expectations while adhering to design best practices and adhering to Fenway brand guidelines
• Maintain a working knowledge of print best practices

3. Sharepoint Intranet Support

• Support the Web Development manager in administering and maintaining Fenway Health’s internal facing Sharepoint staff intranet site

4. Photography & Video Production

• Serve as Communications Department photographer and videographer
• Provide image and video editing and production in support of organizations communications objectives
• Support direction of other photographer(s), providing coverage of Fenway events and gatherings

5. Meets Agency Participatory Expectations

• Suggests and participates in continuing quality improvement efforts
• Adheres to all agency and departmental policies and procedures
• Participates in quality assessment and improvement activities as requested
• Adheres to the highest principles of patient and client confidentiality
• Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
• Attends all required meetings, in-services and professional trainings
• Attends all regularly scheduled research meetings, trainings, forums and pertinent FCH staff meetings
• Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
• Serves on agency committees and in professional organizations when requested

6. Performs other related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Requirements

• Minimum of bachelor’s degree in design, communications or a related field is required
• Minimum of two years web and graphic design experience
• Demonstrated proficiency in Adobe applications, including Photoshop, Illustrator, InDesign & Dreamweaver
• Intermediate knowledge of HTML, CSS and Email development
• Ability to take items from concept to production in a smart, efficient manner
• Experience working with WordPress or other popular CMS platforms is preferred
• Excellent interpersonal, oral and written communications skills
• Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment, maintaining deadlines and a careful attention to detail while working within a team-oriented, collaborative environment
• Ability to manage feedback from various sources in a constructive manner
• Experience working with an ethnically, culturally, and racially diverse work staff is preferred
• Ability to work harmoniously with diverse groups of individuals required

Ability to meet the following physical requirements with or without reasonable accommodations:

• Sit at a computer station for extended periods of time
• Ability to keyboard for extended periods of time